- We will check for phone and e-mail messages regularly and return them within 2 hours, or schedule a return call time expressed to our clients by our staff.
- If we can’t respond to a message personally, we will make sure that someone else familiar with the client’s case or matter returns the call within 24 hours.
- We will check for and acknowledge the receipt of all faxes via email.
- We will let clients know when we will be unavailable. We will give them the contact information of the attorney or staff who can answer their questions in our absence.
- We will make sure that each client has multiple contacts at the firm.
- We will respond to any complaints by fixing them. We will let the client know how the problem was remedied.
Call Solliday Law today.
602 559 4800